Thursday, November 01, 2001
Peter L. called into the office, saying that he was running a bit late. Turns out he'd spent a good part of last night trying to find out why his Rogers Internet connection was down (he lives in one of the far suburbs of Toronto). Turns out the friendly people at Rogers have instituted some special new convention so that people running Linux servers at home who want to network their Internet service (like Pete and myself) are screwed. Great.
When he finally got through to somebody at Rogers who knew the technical details of what was going on, and he conveyed to her the fact that Rogers would in effect be creating a lot of unhappy customers in the process, she told him “to read the fine print” of their hook-up service. Given the fact that, to my knowledge, Rogers has not announced this to anybody beforehand – giving us a chance to switch to a multiple-line service, this seems to be yet another reason (besides an increasingly flaky connection for me) to finally drop Rogers.
Will suggest to Pete that he try submitting this to /. in what would probably be the vain hope to get Rogers to change its collective mind. In the meantime he recommends signing up with BSL Canada, which will essentially provide people with Linux servers with what we want, for about the same price per month as Rogers’ Internet service.
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